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Tell us about your site
Maintenance enquiry or an emergency — same form, fast reply.
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We handle updates, security, backups and small fixes, so you can handle your business.
An outdated WordPress install is the most common reason sites get hacked. We don't let that happen — every month, without you having to ask.
WordPress core, plugin and theme updates — tested and applied with zero downtime.
Malware scanning, firewall configuration and immediate action when anything looks suspicious.
Automatic daily backups to off-site storage. If anything goes wrong, we restore your site within hours.
Your site is monitored around the clock. If it goes down, we find out first — not your customers.
Text changes, a new image, a banner swap — small jobs included in the fee. Send an email, we do it.
Caching, image optimisation and database cleanup, so your site loads fast and Google loves it.
You don't need to be a subscriber. Send us the details and we start the same day — diagnosis is free.
Hacked site cleanup, white screen of death, broken updates, site down after a migration — we've seen it all.
We diagnose for free and quote a fixed price before we touch anything. If we can't fix it, you pay nothing.
Get urgent help1. Your message lands on the duty engineer's phone the moment you press send.
2. A human replies with a free diagnosis — typically within the hour on business days.
3. You get a fixed quote. We touch nothing until you approve it.
4. You share access over a secure one-time link, we start the same day — and if we can't fix it, you pay nothing.
WPRO is the dedicated WordPress care spinoff of iConcept, a web agency in Riga, Latvia (EU) that has been building and maintaining websites for Latvian and international clients for years.
You'll notice we kept our .lv address. We're upfront about where we are, because it's a feature, not a catch: EU jurisdiction and GDPR by default, agency-grade rates instead of London ones, fluent English, and a time zone just 2 hours ahead of the UK — we're at our desks for your entire working day.
No ticket black holes and no offshore call centres. You write, and the same people who actually maintain your site write back — typically within the hour.
Maintenance enquiry or an emergency — same form, fast reply.